Tuesday, December 18, 2007

'Tis the Season


We had our office Christmas party over the weekend. Each year we rent a small venue and invite friends and family to celebrate. I see it as a perfect time to reward my staff for a year of good service.



I've noted here before the value of offering perks to the staff as a way to maintain loyalty and enhance company spirit. For example, at the end of the year we announce an Employee of the Year, and the winner receives a trip for two to Hawaii. This gives the party an air of expectation, and incentive for everyone to do their best.



Of course, we also provide holiday bonus pay for everyone in the middle of December, for any last minute Christmas shopping. The amounts vary, depending on length of service and work done, but the point is it's inclusive. We are all in this together.



We had a difficult year at the practice, and many of the staff went above and beyond the call of duty, so I wanted to show them special appreciation. I called them all into what seemed like a special, serious meeting. I then gave them all a certificate for a free massage at a local spa, and then provided them a catered lunch. You should have seen their faces!



Retaining valued employees saves money, and keeps a medical practice running smoothly. Doctors and patients both appreciate familiar faces. Nothing is worse than staff turnover and having to continually train new employees. That's why I make sure to reward good work.



I wonder if any of you have end-of the-year perks you offer your employees? Did you have a Holiday party? What do you think of offering extras and incentives to the staff? As always, I 'd love to hear from you.

2 Comments:

At 1:04 PM, Anonymous Anonymous said...

Our holiday party and XMas bonuses are similar to yours. Besides food, we have dancing, service awards, and some random drawings for cash. We've had success hiring a photographer to make take home holiday photos of couples; each person gets a 5x7 and can order more if they wish.

We do lots of bonuses during the course of the year; most anytime someone does some over and above the usual. We also really like to reward good examples of customer service. The amounts vary, from $25-$50 in most cases, but occasionally $100 or more.

 
At 1:54 PM, Anonymous Anonymous said...

Who decides on employee of the year and what is the criteria??

 

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