The Art of an Office

An important part of any medical office is the art which hangs on its walls. This rarely gets discussed, but the mood established when a patient comes into your practice is very important.

When I first started managing at my current office, they had paintings of animals and clowns. I guess they were going for a circus atmosphere.

A friend who runs a local cafe, suggested that I do what she does, and solicit local artists to hang their work. No price tags, but a card noting where they can be reached. I looked into it, and after reviewing a few people, I found some nice oil paintings that gave a warm feeling (usually featuring families, I'll admit).

I also had some photos of our doctors and staff framed and placed in the examination rooms. It was my feeling that this would humanize us to the patients, and I can't tell you how often people comment that it's a nice, personal touch.

Another thing I did recently, was to dedicate a wall to the children who come to our office. While they are waiting, we give them crayons and paper, and let them draw to their heart's content. We then display their work on a rotating basis. Sometimes the kids come in when they haven't got an appointment, just to see their drawing on the wall!

A good practice considers every aspect of its operation. Believe me when I tell you that how you decorate your office will make a difference. Yes, the quality of the medical care is what counts, but never underestimate the power of proper presentation. I'd love to hear any of your ideas or stories on office decor.